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QC hold

A QC hold stops all work on a released production order until quality releases it. It needs the QC hold permission.

Put an order on hold​

  1. On a released card, press QC hold…. Or, in the order details, press Put on QC hold….
  2. Choose a reason and add a comment, for example the NCR number and what to check.
  3. Confirm. The app records who placed the hold and when.

A reason is required. The list of reasons is kept in BC on the QC Hold Reasons page. See Setting up Business Central. The codes below are examples.

Reason codeMeaning
WELD-NCRWeld non-conformance
DIM-NCRDimensional non-conformance
SUPPLIERSupplier part quarantine
FAT-FAILFAT punch list open
CUST-WITCustomer witness pending
ENG-CHGEngineering change pending

What a hold blocks​

  • Starting or resuming operations. Running operations are paused with the reason Quality hold.
  • Clocking labor on the order.
  • Consuming material.
  • Reporting output.
  • Changing the order to Finished.

Pausing, clocking out and looking at the order still work.

Where it shows​

  • A red striped band on the Planning card.
  • A red QC hold badge and stripe on the Shop floor card.
  • A banner at the top of the order details.
  • A QC hold tag in the Consumption and Labor order lists.

Release the hold​

Press Release QC hold on the card, or Release hold in the order details. Operators can then resume the paused operation.

From Business Central​

Quality can also hold an order without the app. On the Released Production Order card, choose Process → Quality → Put on QC Hold, enter the reason and an optional comment, and choose OK. Release QC Hold sits next to it. The hold shows on the order’s General FastTab after Due Date.

Enforced in BC

A held order is blocked in BC itself, not only in the app. Consumption, output and capacity postings and Change Status to Finished are refused, wherever they come from.