Glossary

Term	Definition
Reem	The HurPal accounts receivable portal these guides cover.
BC	Microsoft Dynamics 365 Business Central, where customers and invoices are created and payments are recorded.
Dunning	Sending customers reminders about invoices that are due or overdue.
Dunning sequence	A set of reminder stages applied to a group of customers: VIP, High-risk or Standard.
Stage	One step in a dunning sequence, such as Gentle reminder or Final. Each has a trigger, such as 30 days before due or 7 days past due.
Customer Assignment	Links a Reem user to the customers they are allowed to handle.
Run evaluation	Sends any dunning actions that are due for the selected customers right away.
Statement	A summary of a customer’s open invoices, due dates and balances, sent by email.
Open Invoices	Invoices that have not been paid in full.
Paid Invoices	Invoices that have been paid, with the payment details.
Checkout	The Reem page where a customer enters an amount and pays an invoice.
Remaining Amount	The part of an invoice still unpaid in Business Central.